Automation Operations Manager
Homey is building the operating system for UK residential property transactions: one AI-native platform connecting conveyancing, mortgages and sales progression. Our group includes an SRA-authorised conveyancing firm and an FCA-regulated mortgage broker, so every day our teams run thousands of real, regulated steps: chasing client ID documents, ordering searches, updating case files, reconciling payments, triaging inboxes and booking calls.
We already automate heavily with n8n and LLM agents. Now we want an exceptional operator in Colombo who understands how work actually gets done, maps it step by step, and replaces manual effort with reliable automation and AI agents, then proves the hours saved and the errors removed. This is a hands-on, high-impact role at the centre of how Homey scales, and we pay at the top of the Sri Lankan market to hire the very best.
What you will own
- Workflow discovery. Sit with case handlers, conveyancers, finance, HR and property teams in the UK and Sri Lanka. Map processes end to end, and find the bottlenecks, hand-offs and rework.
- Automation build. Design and ship automations using n8n, APIs, webhooks, scripts and LLM agents across our stack (Google Workspace, ClickUp, Front, Xero, Workable and our own platform).
- AI with a human in the loop. Decide what AI does and what a person approves. Build guardrails, audit trails and exception que
