Counselor

At Horace Mann, we understand the importance of providing compassionate, timely support when individuals need it most. As a Counselor within an Employee Assistance Program, you will help members navigate behavioral health, substance use, relationship and work-life concerns through telephone, virtual and, when assigned, in-person support.

This position combines clinical assessment, brief solution-focused counseling, resource coordination and case management. You will also collaborate with service providers, Human Resources partners and client leaders to connect members with appropriate resources and support positive outcomes.

Please note that applications are currently being accepted, with interviews expected to begin after October 1, 2026.

What You’ll Do

• Conduct telephonic triage and assessments, providing immediate support to members experiencing behavioral health, substance use, relationship or work-life concerns.
• Coordinate and manage cases from initial intake through completion, including necessary follow-up.
• Make sound clinical determinations in accordance with company risk policies and the best interests of the member.
• Connect members with appropriate network providers and other resources, including financial, legal, personal assistanc