Mail/Copy Center Specialist

Horace Mann is seeking a dependable and detail-oriented Mail/Copy Center Specialist to support critical mail, print, and document production operations. This role is responsible for ensuring timely, accurate, and cost-effective processing of company mailings, print requests, and shipping activities while maintaining high-volume production equipment.

The ideal candidate thrives in a fast-paced environment, enjoys hands-on work, and takes pride in delivering high-quality service to internal business partners across the organization.

Key Responsibilities

Mail & Print Operations

• Consult with business units to identify the most efficient and cost-effective solutions for large mailings, printing projects, and postage processing.
• Receive and fulfill Marketing Portal orders, including printing, packaging, and shipping materials using FedEx services while determining the most appropriate shipping method.
• Process Contact Center and Underwriting requests by printing, assembling, metering, and mailing required documents.
• Process electronic Add Car requests, meter mail, and prepare items for pre-sort mailing services.
• Ensure all mail and print requests are completed accurately and within established service standards.