Property Claims Adjuster II

At Horace Mann, we are committed to delivering exceptional service to educators and their families when they need it most. We are seeking a skilled and customer-focused Property Claims Adjuster II to investigate, evaluate, and resolve property claims with accuracy, empathy, and professionalism.

This role is ideal for an adjuster who thrives in handling complex dwelling losses, enjoys problem-solving, and is passionate about delivering an outstanding customer experience throughout the claims process. This role is fully remote, and the training class is scheduled for January 11, 2027. 

Key Responsibilities

Claims Investigation & Evaluation

• Investigate complex claims involving fire, water, catastrophe, and other dwelling losses.
• Evaluate claims involving dwelling, unscheduled personal property, and theft events.
• Verify coverage, determine liability, and assess scope of damages.
• Investigate fire and theft cases, partnering closely with the Special Investigative Unit (SIU) when applicable.
• Apply knowledge of repair methods and industry products to evaluate damages accurately.

Estimating & Te