Client Manager

The Client Manager plays a key role in client success, overseeing the full requisition and consultant lifecycle while serving as the primary point of contact for clients, recruiters, and internal partners within their assigned portfolio. 

This role drives effective requirement fulfillment and ensures a high-quality candidate and consultant experience aligned with client expectations. By leveraging data, maintaining program compliance, and partnering cross-functionally, the Client Manager strengthens client relationships, improves operational performance, and identifies opportunities for growth. 

Core Job Responsibilities: 

• Requirement Fulfillment Workflow 
• Lead intake, qualification, and distribution of new requisitions (with Category Leader). 
• Manage requisition statuses, priorities, and ensure client alignment. 
• Submit candidates to client and coordinate candidate review/feedback. 
• Oversee interview coordination with the client. 
• Conduct interview preparation sessions and debriefs with candidates. 
• Manage offer process with the Recruiter and/or the Category Leader. 
• Track and report on pipeline health, submittal activity, and time-to-fill metrics. 

 Consultant Lifecycle Management 

• Oversee consultant onboarding, assignment, extensions, and offboarding.