Junior Partner Success Manager

We're Houst 🏠 : A professional management service for properties. Our mission is to make hosting on websites hassle-free for everyone using technology to disrupt the short-term accommodation sector. Weʼve grown fast. Since launching in 2015, weʼve partnered with thousands of happy hosts, helping them to make important earnings. The business has now expanded worldwide – weʼre operating in over 20 cities globally, from Auckland to Lisbon, and thereʼs a lot more to come. From holidaymakers to full- time landlords, host happiness is central to everything we do.

We work with a network of partners who play an important role in delivering our service. As we continue to grow, we are looking for a proactive, commercially minded Junior Partner Success Manager to build strong partner relationships, improve operational performance and identify opportunities for growth.

As Junior Partner Success Manager, you will be responsible for managing and developing relationships with our partners, ensuring they meet Houst's service standards and deliver a positive experience for our hosts. You will combine relationship management with performance analysis and operational problem solving, working closely with internal teams and partners to improve service delivery and drive business results.

Key responsibilities:

• Partner Relationship Management: Build and maintain productive, long term relationships with partners, acting as their ma