Short-Term Rental Supply Coordinator

The Short Term Rental Supply Coordinator plays a key role in ensuring our properties run smoothly every day. You'll be responsible for coordinating cleaners, suppliers, and operational schedules across our portfolio, while maintaining high service standards and supporting an exceptional guest experience.

This is a fast paced role that requires strong organisational skills, attention to detail, and the ability to build relationships with cleaners, suppliers, and internal teams. You'll also use operational data to monitor performance, identify improvements, and help optimise our processes.

Key Responsibilities

Cleaner Hiring, Onboarding and Performance

• Source and recruit cleaners across your allocated locations.
• Conduct interviews, arrange trial cleans, and manage the onboarding process.
• Monitor cleaner performance using operational data and performance trackers.
• Provide feedback, coordinate retraining where required, and make recommendations on warnings or deactivation when performance standards are not met.
• Support the ongoing development of our cleaner network to maintain high service standards.

Scheduling and Resource Coordination

• Coordinate cleaning, maintenance, and linen schedules across the property portfolio.
• Manage day to day scheduling changes and ensure services are delivered on time.
• Liaise with cleaners, maintenance providers,