Sales Trainer

At Howard Air we are on a mission to elevate our Brand to new heights and are searching for a passionate and energy-driven Sales Coach to join our team. If you have a passion for teaching/mentoring and can bring a wealth of knowledge and experience to help our team excel, then this is your team. This role will develop, train, inspect, measure, and improve the sales process, while partnering with department leaders to ensure consistent execution and accountability. 

Key Responsibilities:

• Sales Process Ownership: Develop, standardize, and continuously improve the sales process across HVAC Equipment, HVAC Service, and Plumbing. Responsible for developing the process, training it, inspecting it, reporting on it, and working with department leadership to make sure it is being executed.
• Training & Coaching: Lead classroom and field training, weekly role-play, objection handling, and targeted skill development.
• Field Coaching: Conduct regular ride-alongs with Comfort Advisors, technicians, and other customer-facing employees to observe and coach real customer interactions.
• Apprentice Development: Oversee sales apprentice training, role-play, ride-alongs, competency assessments, and graduation standards.
• Performance Reporting: Track and report key sales metrics including close r