Head of Recruitment Operations
About the Role
Hudson Manpower is looking for an experienced Head of Recruitment Operations to lead and strengthen our recruitment delivery function.
We manage a mix of ongoing white-collar recruitment and high-volume blue-collar recruitment campaigns. We are looking for someone who can bring structure, accountability, visibility and consistency to the entire recruitment operation.
This is not primarily an individual recruiter role. We are looking for an operations leader who knows how to manage recruiters, build processes, establish KPIs, create effective reporting systems and ensure client requirements are delivered consistently.
Key Responsibilities
Take overall ownership of recruitment operations and delivery across all active client requirements.
Manage and oversee both white-collar recruitment and high-volume blue-collar recruitment operations.
Establish clear processes, SOPs, responsibilities and escalation mechanisms across the recruitment lifecycle.
Allocate requirements and resources based on priorities, recruiter capacity and delivery timelines.
Monitor recruitment pipelines from requirement intake through sourcing, submission, interview, selection, offer and joining.
Establish recruiter and team-level KPIs and conduct structured performance reviews.
Develop daily, weekly and monthly recruitment MIS
