Senior Hostess - Kuwait

We are hiring experienced Sr Hostess for a reputed restaurant group in Kuwait.

Key Responsibilities

• Greet, acknowledge, seat and farewell guests professionally.

• Recognize VIP and regular guests and coordinate personalized service.

• Manage reservations, special requests, guest profiles and reservation notes.

• Manage seating plans, waitlists, queues and table availability.

• Coordinate table allocation with Floor Manager and service team.

• Handle guest inquiries, complaints and service recovery.

• Maintain guest interaction and complaint records.

• Guide and coach junior hostesses and FOH staff.

• Allocate host-desk duties and monitor performance.

• Coordinate guest information with managers and service staff.

• Maintain host desk, entrance and guest areas.

• Handle telephone calls and reservation inquiries.

• Support promotions, guest loyalty and revenue objectives.

• Prepare reports on guest feedback, VIP activity and service trends.

• Complete shift handovers and ensure the host area is ready for the next shift

Experience & Qualification

• Minimum 2–3 years in restaurant hosting, gue