Wholesale Customer Operations Associate

THIS JOB IS ON-SITE, NOT ELIGIBLE FOR HYBRID OR REMOTE, BASED IN CHARLESTON, SOUTH CAROLINA

We’re a team built for life outdoors—driven by a passion for the water, the woods, and the people who live for both. Through our brands, Huk and Nomad, we design high-performance fishing and hunting apparel that works as hard as the environments they’re made for. From early casts to last light in the field, everything we create is rooted in purpose, innovation, and a deep respect for the outdoors.

Position Overview

The Wholesale Customer Operations Associate is part of a team with a daily focus on the HUK wholesale business, always ensuring best-in-class customer experience. This role serves as the relationship lead for wholesale partners, managing accounts, orders, and communication across the lifecycle of the customer. This position is highly cross-functional, working closely with Sales, Planning, Operations, Finance, and Marketing to ensure wholesale customers are supported, orders flow smoothly, and growth opportunities are captured.

Key Responsibilities

• Serve as a point of contact for wholesale and B2B customers.
• Manage end-to-end wholesale order processing, from onboarding through fulfillment and invoicing.
• Customer communication related to orders, availability, timelines, changes, and issue resolution.
• Help maintain accurate customer, pricing, and order data in ER