Client Success Manager
At Humanz, we provide technology that makes the world of influencer marketing more accessible and efficient. With our advanced AI-powered solutions, we guide brands to achieve the best possible results while enabling them to use our platform in the most effective way.
As our team continues to grow rapidly, we are looking for a Client Success Manager who will understand our partners’ marketing objectives, develop tailored influencer strategies, manage campaigns end-to-end from ideation to reporting, and ensure our clients maximize the value they get from the Humanz platform.
This role goes beyond campaign management — it also involves shaping brands’ positioning within the influencer landscape, building the right creator ecosystem, and driving sustainable performance growth.
Core Responsibilities
- Understand brands’ marketing objectives and design tailored influencer strategies, guiding them to get the most out of our platform
- Manage influencer campaigns end-to-end, from ideation and influencer selection to execution and performance analysis
- Build the most relevant influencer pool by taking a data- and insight-driven approach to creator selection
- Closely monitor and optimize campaign performance, ensuring KPIs are met within budget while delivering valuable insights to clients
- Provide regular recommendations to brands based on insights, trends, and performance data
- Support technical a