Senior Solutions Engineer (f/m/d) - Texas, USA
How you will make an impact:
As a Senior Solutions Engineer at Hygraph, you'll be the trusted technical and strategic partner to engineering and content leaders at organizations evaluating Hygraph. This is a US-based role focused on prospects and customers in the US market, and you'll collaborate closely with Hygraph colleagues across the globe. You'll lead with discovery, not features: understanding what a prospect is trying to achieve, then designing and proving a solution that gets them there.
This is a hybrid role. About 70% of your time will focus on pre-sales solutions engineering: running discovery, shaping solutions, delivering tailored demos and workshops, and leading Proof of Outcomes engagements. The other 30% carries into post-sales solutions architecture, guiding new customers through key architecture decisions and early implementation so the outcomes we commit to in the sales cycle are the outcomes customers achieve. Across both, you'll work closely with Account Executives, CSMs, Product, and our Forward Deployed Engineers, who build hands-on alongside strategic prospects and customers.
Reporting to the Director of Solutions & Support, you'll help shape how pre-sales and solutions architecture work together at Hygraph as we scale. This is a customer-facing role built on a software engineering foundation, not a software development position.