Technical Customer Success Manager, Mid-Market
About Hyperbound
Deals are messy. Multiple stakeholders, hours of calls, and endless emails. At Hyperbound, we're building the AI Agent that will help sales teams untangle that mess.
Hyperbound is the Revenue Activation Platform: an agentic OS for sales that connects what happens to what should happen next.
We came out of YC S23 and went viral with Voice Agents that reps could call to put their skills to the test. Today, we’re building AI that understands sales conversations, coaches in real time, reasons across deals, and takes action to move them forward.
We are trusted by companies like LinkedIn, Amazon, Bloomberg, Supabase, Monday.com, Notion, and Vanta. We raised a $15M Series A in October 2025, grew ARR 5× over the past year, and are growing nearly 20% month over month.
About the role
You'll own a book of 25 to 40 mid-market customers ($20k to $100k+ ARR) and be their day-to-day owner at Hyperbound. Your job is to get them live, get their reps using the product.
What we need from you
Technical depth: You can debug, trace and reproduce a bug. Y