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Posted 1mo ago•Chesapeake, VA
Technical Writer
MiddleOn-site (Chesapeake)Salary undisclosed
Job Description
At i360technologies, we deliver business consulting and technology solutions that support the mission of federal agencies.
i360 is seeking a Technical Writer to develop and maintain the procedural and technical documentation that supports the client's Oracle Federal Financials environment, operated as a shared service serving multiple agencies and roughly 19,000 user accounts. This role turns complex system and financial processes into clear, accurate, accessible documentation, and keeps that documentation current as the system changes.
Key Responsibilities
- Write and maintain procedural documentation, including SOPs, desk guides, job aids, and user guides for system and financial processes.
- Develop and edit functional and technical specifications, manuals, reports, and other client deliverables.
- Collect, organize, and analyze technical information from functional, technical, and help desk staff, and translate it into clear guidance.
- Keep documentation current as configurations, processes, and releases change, and version it appropriately.
- Ensure documentation meets Section 508 accessibility requirements.
- Co
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