Senior Site Reliability Engineer (Observability)

Introduction

IAM Cloud builds software that simplifies IT management in the cloud. We are a fully employee owned, bootstrapped company - which means we answer to our customers and our team, not investors. With around 35 employees, we serve more than 3,000 organisations worldwide. 

Being employee owned shapes how we work. Decisions are long-term, the culture is collaborative, and the people who build the company share in its success. We have leaned deliberately into AI and agentic workflows across the business as a core part of how a focused team competes with companies ten times our size. We are fully remote with employees in the UK, Ireland, Spain, Germany and Argentina and have been remote for years, as a deliberate choice about how good work gets done.

About the role

IAM Cloud is an Azure-first SaaS company with a small, fully remote engineering team. We run our own platform end to end: infrastructure, pipelines, releases and production operations all sit with the same handful of engineers. That means ownership is broad, documentation matters, and reducing toil is treated as a first-class goal rather than a side project. 

We recently added a Senior Cloud Platform Engineer to own our CI/CD and infrastructure-as-code foundations. This role is the reliability counterpart: the person who owns how we see, measure and respond to what production is doing. You will own monitoring, observability, alerting