Anti-Fraud Specialist (Merchant Operations) - Mandarin Speaker

IBMC is assisting a client in hiring a vital risk management leader. Our client is an established consumer finance and licensed lending provider dedicated to optimizing operational integrity and market compliance in Southeast Asia. Powering strategic risk mitigation and secure enterprise expansion, they are strengthening their internal control frameworks and localized fraud operations.

We are seeking a highly detailed, observant, and risk-aware specialist to oversee offline credit anti-fraud, merchant admission, and investigation support. Based permanently on-site in South Jakarta, this role Anti-Fraud Specialist (Merchant Operations) - Mandarin Speaker blends analytical oversight, risk identification, and structured report writing. Your goal is to review applications against strict compliance guidelines, lead fraud investigations, and partner with cross-functional teams to implement robust anti-fraud measures.

Key Responsibilities

• Application Review: Review and approve merchant and sales representative applications based on established compliance standards and admission criteria.
• Merchant Monitoring: Monitor post-admission merchant status, conduct periodic risk reviews, and manage suspensions or terminations based on anti-fraud policies.
• Case Management: Oversee anti-fraud cases from intake to closure, ensuring SLA compliance and proper documentation of outcomes.</