Systems and Integrations Analyst - E-commerce Logistics & WMS (UK Shift)

IBMC is assisting a fast-growing UK third-party logistics (3PL) and e-commerce fulfillment group in hiring a technical Systems and Integrations Analyst. Operating across multiple logistics divisions, our client connects client sales channels (Shopify, NetSuite, marketplaces) with warehouse management systems (Mintsoft) and global shipping carriers (DHL, Evri, Royal Mail). This role will be managed through IBMC, serving as the technical backbone for client onboarding and technology stack maintenance.

We are seeking a meticulous, process-driven Systems and Integrations Analyst to own the technical onboarding of new clients and carriers into our client’s warehouse and order management environment. In this high-responsibility role, you will scope, configure, test, and support API/webhook connections, SKU mapping, order routing rules, and carrier label integrations. You will serve as the primary second-line technical support for system data queries, maintain error queues daily, and build the technical runbooks and policy packs that ensure flawless, repeatable go-lives.

Working Schedule & Location

• Working Hours: 100% aligned with UK Business Hours (Minimum core overlap: 09:00 to 17:00 UK Time, Monday to Friday / Evening-Night WIB).

Key Responsibilities

• Client Technical Onboa