IT Systems Administrator
Ibotta is seeking an IT Systems Administrator to join our IT team and contribute to our mission to Make Every Purchase Rewarding. Reporting to the Engineering Manager, IT, this administrator owns the front line of the employee technology experience across our Mac and Windows fleet, our enterprise SaaS stack, and the ticket queue that connects them. You will provision devices, administer applications, support employees from first day to last, and partner with IT Engineering and IT Desktop Support to move repetitive work into documented, repeatable workflows.
This position is located in Denver, Colorado as a hybrid position requiring 3 days in office (Tuesday, Wednesday, and Thursday). Candidates must live in the United States.
Not based in Denver? We will offer a relocation bonus to help make your move to the Mile High City a smooth one.
What You Will Be Doing
Own the Jira Service Management queue as the primary escalation, resolving incidents and requests against SLA with clear documentation on every ticket
Perform delegated MDM tasks in Jamf Pro and Microsoft Intune, including enrollment, device record hygiene, policy scoping, application installs, and remote reme
