Technical Account Manager

ICON is seeking a Technical Account Manager to support adoption and implementation of ICON’s technology for markets within the state of Texas. This role will build relationships with in-market building officials, engineers, and inspectors that drive regulatory acceptance, adoption, and market expansion of ICON's construction technology in the private sector. Reporting to the Director of Building Regulatory Affairs and working closely with ICON’s customer-facing teams, this role is the technically fluent representative of ICON to local building departments and design professionals, focused on supporting ICON’s customers. This is a relationship- and market-development role with a working technical foundation, not a deep engineering role. This role is based our of our Headquarters in Austin, TX. 

 

RESPONSIBILITIES:

• Sustain regulatory acceptance and go-to-market standing across the established markets in the assigned market area, keeping approvals current and jurisdictional requirements met as active projects proceed.
• Open new markets within the assigned area by mapping acceptance and approval pathways and jurisdictional requirements in advance of active projects, surfacing AHJ-specific risks early enough to inform market-selection and go-to-market decisions.
• Provide support to customers and sales teams to gain