AV Engineer / IronBow Specialist
The AV Engineer / IronBow Specialist will support, maintain, troubleshoot, and optimize enterprise audio/visual and collaboration environments, with a focus on IronBow-supported collaboration solutions and integrated conferencing capabilities. This role requires a strong technical foundation in network topology, collaboration technologies, and fully integrated audio and video systems used in high-visibility, mission-critical environments.
The ideal candidate will have hands-on experience supporting Cisco Webex Room Kit technologies, enterprise A/V platforms, audio networking, control systems, and multimedia collaboration solutions. The engineer must be able to diagnose complex issues across infrastructure, network, endpoint, hardware, software, and application layers, identify root causes, and implement timely resolutions that minimize operational disruption.
Key Responsibilities
- Support, configure, maintain, and troubleshoot enterprise A/V and collaboration systems, including Cisco Webex Room Kit technologies.
- Provide technical support for IronBow-supported collaboration solutions and related enterprise collaboration infrastructure.
- Maintain fully integrated audio and video environments supporting conference rooms, executive briefing spaces, and enterprise collaboration services.
- Diagnose and resolve hardware, software, audio, video, control system, and network connectivity issues.
- Troubleshoot issues
