Technical Account Manager

Onwards Together!

Illumio is the leader in ransomware and breach containment, redefining how organizations contain cyberattacks and enable operational resilience. Powered by the Illumio AI Security Graph, our breach containment platform identifies and contains threats across hybrid multi-cloud environments – stopping the spread of attacks before they become disasters.

Recognized as a Leader in the Forrester Wave™ for Microsegmentation, Illumio enables Zero Trust, strengthening cyber resilience for the infrastructure, systems, and organizations that keep the world running.

Our Team's Vision:

Support exists to help customers operate with confidence.

We provide expert technical guidance that keeps customers’ Illumio environments secure, resilient, and performing at their best. Our role extends far beyond resolving support cases - we help customers maintain confidence in one of the most critical components of their cybersecurity strategy.

Our engineers solve complex technical challenges, collaborate closely with Product Engineering to improve the platform, identify opportunities to strengthen the customer experience, and partner with Customer Success and Professional Services to ensure customers achieve lasting success. Every interaction is an opportunity to deepen customer trust and reinforce the val