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Posted 1mo ago•Charlotte, NC

Client Advisor

MiddleOn-site (Charlotte)Salary undisclosed
Job Description

Are you passionate about building relationships, solving problems, and helping clients protect what matters most? As a Client Advisor, you will play a key role in delivering an exceptional service experience to both current and prospective business risk clients. This position offers the opportunity to become a trusted advisor, strengthen client partnerships, identify growth opportunities, and make a meaningful impact on client success.

Essential Responsibilities

  • Guide clients through the new business and renewal process, coordinating with carriers and customers to ensure a seamless and timely experience.
  • Coordinate the issuance of binders, certificates, policies, endorsements, and related documentation while partnering with internal processing teams to resolve any discrepancies.
  • Review renewal policies to identify risk exposures and educate clients on coverage options, exclusions, and potential gaps, helping them make informed insurance decisions.
  • Identify opportunities to expand client relationships through additional lines of business and referral generation.
  • Prepare submissions and market accounts with core carrier partners whenever possible.
  • Review policy audits for accuracy and collaborate with clients and carriers to resolve issues.
  • Support carrier requests, including non-re

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