Senior Pharmacy Advocate

ESSENTIAL JOB RESPONSIBILITIES include but are not limited to:

• Supports and demonstrates IMA’s core values
• Values and understands the importance of diversity, equity, and inclusion among all IMA associates.
• Provide exceptional customer service, streamlining the manufacturer assistance process or enrolling in international shipping, ensuring a seamless transition over to our pharmacy programs.
• Provides assistance to pharmacy advocate staff and patients to complete and submit all necessary forms and program applications.
• Completes and submits all necessary forms in a timely manner. Tracks and follows up on status of applications.
• Frequently works in Excel spreadsheets to create and analyze enrollment, use and revenue tracking.
• Communicates effectively with patients, healthcare providers, and third party representatives
• Maintains frequent phone contact with provider representatives, third party customer service representatives, and pharmacy staff.

REQUIRED EXPERIENCE AND SKILLS include but are not limited to:

• High School, Diploma, or GED required
• Pharmacy tech preferred or experience in a retail p