Client Services Manager
Client Services Manager (up to £40,000)
Immediate is home to some of the biggest and most loved consumer brands in the UK, including Radio Times, Good Food and BBC Gardeners World magazine. Our trusted, quality content reaches millions of people a month across digital, print, video, podcasts, apps and live events.
We’re the destination for people looking to get more from the things they love. We’re here to inspire, fuel, encourage and educate.
Whether it’s the big things, or the little things; from reaching fitness goals to savouring good food, cultivating outdoor spaces, or enjoying the latest TV sensation – we help bring our audiences joy!
About the role
The Client Services Manager (CSM) manages a portfolio of medium-sized commercial partnerships, delivering exceptional client service from campaign briefing through to post-campaign analysis. Working closely with Sales and internal delivery teams, the CSM is responsible for building strong client relationships, delivering campaigns efficiently, identifying opportunities for future growth and continually improving the client experience.
As a Client Services Manager, you will:
- Act as the primary point of contact for assigned campaigns and partnerships, building trusted relationships with clients and agencies.
- Develop a strong understanding of clients’ business objectives, challenges and opportunities, using this knowledge to shape
