A little about us

incident.io is the AI software reliability platform trusted by engineering teams at Netflix, Etsy, and 2,000+ companies who can't afford downtime.

The stakes are real, the talent is insane, and somehow it's a genuinely lovely place to work. We all pull our weight, go the extra mile, and put in the bit of magic most companies don't have time for, all while having fun and never taking ourselves too seriously.

We've raised $100+ million from Index Ventures, Insight Partners, and Point Nine, and we're growing fast. There's never been a better time to join.

The role in one line

We're looking for a high-trajectory, ambitious recruiter who loves the thrill of the hunt, has a brilliant eye for talent, and wants to make their mark at one of London's fastest-growing startups.

What that looks like day to day

Our GTM team is set to double in size next year, and we need an amazing recruiter to help us make it happen.

We've built one of the strongest sales teams in London, we've got an incredible product that's taking off, and we're growing at a ridiculous pace. Now we need someone who wants to get stuck in, hire some exceptional people, and play a big part in what we're building.

You'll own UK hiring across Sales, Customer Success and Sales Engineering, working directly with our hiring managers to find and hire the best talent in the market. You'll have loads of ownership, plenty of freedom to try new things, and the chance to make a real impact on how we grow.

We're not a team that just posts jobs and waits for applications. We love getting creative. We've thrown events, built cool branding campaigns, come up with some pretty wild ideas, and even set up coffee kiosks to get in front of people we want to hire. We want someone who brings energy, ideas and a bit of hustle. Someone who loves the chase and gets a real buzz out of finding brilliant people.

We're based in Old Street, London, with a buzzing office full of people who love what they're building. All your hiring managers are here too, and we'd love you to be part of it at least 3 days a week.

Who you are

• You're a high-trajectory recruiter who's hungry to grow. You've got 1–3 years of experience in agency or in-house recruitment, ideally with some exposure to GTM hiring, and you're ready to take your career to the next level.

• You're a go-getter. You've got loads of energy, you're resourceful, and you make things happen. You don't need someone telling you what to do, you love taking ownership and figuring things out.

• You've got a brilliant eye for talent. You can spot exceptional people, ask great questions, and see potential that others might miss. You've got great instincts and high standards.

• You love the thrill of the hunt. You get a buzz out of finding brilliant people, getting creative with sourcing, building relationships and convincing someone who's not looking to take a conversation.

We don't mind whether you're coming from agency or in-house. We're looking for someone with serious drive, great instincts and the potential to become an exceptional recruiter. If you're ambitious and want to build your career somewhere that's growing fast, you'll love it here.

Supporting you

We work hard and we think life outside work matters just as much. Our benefits pack is built to support both.

• Private medical insurance. Seriously good cover, we want you and the people you love to be looked after.

• Competitive annual leave. Showing up at your best requires switching off, and we make sure you have time to do that.

• First Friday of every month off. Yes, seriously.

• Enhanced pension. We put real money in, because future-you deserves better than an afterthought.

• Meaningful equity. We're rapidly scaling, and everyone who helps shape the outcome should share in it.

• Unlimited AI spend. For everyone, not just engineers. We're all-in on AI across the company, and we expect you to be too.

• Generous parental leave. The early days with a new baby matter more than anything we're doing here, and we want you to be present for them.

• Two budgets that have your back. £1000 to invest in your setup, £500 a year to invest in yourself.