A little about us

incident.io is the AI software reliability platform trusted by engineering teams at Netflix, Etsy, and 2,000+ companies who can't afford downtime.

The stakes are real, the talent is insane, and somehow it's a genuinely lovely place to work. We all pull our weight, go the extra mile, and put in the bit of magic most companies don't have time for, all while having fun and never taking ourselves too seriously.

We've raised $96 million from Index Ventures, Insight Partners, and Point Nine, and we're growing fast. There's never been a better time to join.

The role in one line

This is the seat where EMEA goes from early traction to a real engine: you own the number, you build the team, and you stay close enough to the deals to feel every one of them.

What that looks like day to day

Our GTM team is growing quickly. In London we already have pods across Enterprise Sales, Commercial Sales, Customer Success, BDR and Solutions Engineering, with a mix of internally promoted and externally hired first-line and segment leaders in place.

You own the EMEA revenue number, including new business and the bulk of net retention across Commercial, Mid-Market and