Field Service Engineer

Indra is seeking Field Service Engineers to join its technical Field Operations team supporting the Next Generation Ticketing Managed Service.

This is a hands-on technical role responsible for the installation, maintenance, diagnosis, repair and operational support of electrical, electronic and electromechanical equipment deployed across Transport Operator and other operational locations.

Field Service Engineers provide onsite technical support ranging from first response, initial fault investigation and equipment replacement through to more advanced diagnosis and resolution, depending on individual experience, demonstrated technical competence and authorised level of support.

The role includes planned and reactive maintenance, fault diagnosis, equipment and component replacement, preventative maintenance, technical testing, asset and work-order updates, and escalation of faults requiring specialist support.

Field Service Engineers work closely with the Field Service Coordinator, Laboratory and Field Support Technicians and the wider technical support organisation. Engineers with appropriate experience and demonstrated capability may undertake more complex Level 2 activities, support less experienced team members and progress into senior technical responsibilities as the Field Operations capability develops.

The Field Operations team will support a seven-day operational service, including weekends and public holidays, with coverage aligned to