Operations & Technical Support Assistant

Role Overview 

Indra is seeking a General Operative & Office Administrator to support the Next Generation Ticketing (NGT) Managed Service. This junior, practical role combines day-to-day warehouse operations, equipment logistics, reception and office administration, basic workplace IT assistance, purchasing coordination and domestic/international travel bookings. The role reports directly to the Field Operations Manager, who sets overall priorities and deploys the resource across operational requirements. 

This position would particularly suit someone early in their career with basic IT knowledge or experience, an interest in technology and engineering, and a practical, hands-on approach. The role works closely with the Field Service Coordinator, Field Engineers, Laboratory Technicians and wider Operations team, offering supervised technical exposure and a potential development pathway into Field Service Engineering or Laboratory & Field Support. 

Warehouse & General Operations 

• Support goods receipt, inspection, safe storage, picking, packing, staging and dispatch of devices, tools, spares and consumables. 

• Assist with stock counts, inventory reconciliation, labelling, equipment segregation, returns and warehouse housekeeping. 

• Record device serial numbers, physical locations, custody, stock movements and status accurately in Maximo or