Field Service –Lead
At IEM, we’re not just building innovative electrical distribution systems, we’re shaping the future. IEM is dedicated to delivering world-class solutions for complex power needs. After 75 years, we continue to push the boundaries of what’s possible. Whether you’re an experienced professional or just starting out, you’ll have the opportunity to contribute, grow, and make a lasting impact on industries that power the world’s most dynamic markets.
PURPOSE OF POSITION:
The purpose of the Field Service Lead role is to manage, supervise, and optimize the
performance of a team of field service technicians and engineers as they perform start
up/commissioning, troubleshooting, and maintenance of IEM products at customer sites. This is
a working-lead role, combining hands-on field responsibilities with direct oversight of a team of
approximately 8 technicians supporting 2–6 active customer sites.
SUPERVISORY RESPONSIBILITIES:
• Provides daily guidance, work direction, coaching, mentorship, and technica
