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Posted 3h ago•NYC - 12 E 49th St (Tower 49)

Lobby Ambassador

MiddleOn-site (New York)Salary undisclosed
Job Description

ABOUT EXPERIENCE BY INDUSTRIOUS

CBRE is the world's largest commercial real estate services firm. Experience by Industrious is CBRE's global experience and hospitality business. We partner with leading companies and landlords to design and operate workplaces people love coming to. We treat the daily experience of work as a product worth obsessing over, and we build our teams with people who feel the same way.

ABOUT THE ROLE

The first thing someone experiences when they arrive at a building sets the tone for everything that follows. You're that first thing.

As a Lobby Ambassador, your job is to make arrivals and departures feel smooth, welcoming, and professional. You greet tenants by name, manage the visitor check-in process, answer questions about the building, and make sure the lobby always looks and feels the way it should.

This is a hospitality role grounded in consistency. The value you create isn't in occasional big moments — it's in showing up the same way every single day, so tenants know exactly what to expect when they walk through the door.

This is an in-person position that requires standing for extended periods of time.

WINNING IN THIS ROLE MEANS

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