IT Support & Operations Engineer

Overview

Inferact's mission is to grow vLLM as the world's AI inference engine and accelerate AI progress by making inference cheaper and faster. Founded by the creators and core maintainers of vLLM, we sit at the intersection of models and hardware, a position that took years to build.

About the Role

We are looking for an IT Support & Operations Engineer to become the primary owner of the internal technology environment that keeps Inferact employees productive and secure. We have grown to north of 50 people since late January 2026 and plan to reach 75-80 employees by the end of 2026, with approximately 30% of the team based in APAC. As we scale, this person will own day-to-day IT support, employee onboarding and offboarding, application and account provisioning, endpoint management, identity and access, SaaS administration, office technology, and the ongoing cleanup and improvement of internal systems across our growing global team.

This is not a traditional help desk role, and it is not a CISO-level security position. We are looking for a hands-on operator who can own everything IT-related in our San Francisco office, including networking, meeting rooms, speakers, and other workplace technology, while also managing company-wide systems and security infrast