IT Support Analyst
About The Company
Infleqtion is a global quantum technology company solving the world’s most challenging problems. The company harnesses quantum mechanics to build and integrate quantum computers, sensors, and networks. From fundamental physics to leading edge commercial products, Infleqtion enables “quantum everywhere” through our ecosystem of devices and platforms. Our mission is to commercialise atom-based quantum products that provide orders of magnitude improvements in performance and computing applications.
Location
Infleqtion has offices in the USA, United Kingdom and Australia. This is a full-time position based at our Kidlington, Oxford office. Work from home permitted up to 2 days per week based on business needs and manager approval.
Purpose
The IT Support Analyst provides responsive first-line IT support to Infleqtion UK and acts as the primary point of contact for routine IT incidents and service requests.
The role supports users across Windows, macOS and Linux environments, manages device and user lifecycle activities, and helps ensure day-to-day IT services are delivered consistently and effectively.
Requirements
- Provide first-line IT support through FreshService and direct user engagement
- Log, categorise, prioritise and track incidents and service requests through to resolution
- Troubleshoot Microsoft 365,
