One Legal Customer Success Manager
About the role
One Legal, an InfoTrack company, is seeking an experienced Customer Success Manager who lives our company values of customer-centricity, striving for ambitious goals, and respect for colleagues and clients. In this role, you will play a key part in driving revenue growth and increasing client retention to support long-term loyalty across the One Legal client base.
As a Customer Success Manager, you are responsible for playing a key role in driving revenue growth and increasing client retention to ensure long-term loyalty of the One Legal client base. It is important that in this role you drive customer-centricity, striving for ambitious goals centered around increasing revenue. Strong sales acumen with demonstrated experience proactively outbounding into existing accounts to identify growth opportunities, uncover unmet needs, and drive expansion revenue. It is important that as a Customer Success Manager, you are able to build and maintain strong customer relationships. You must be able to thrive in a fast-paced environment while demonstrating high energy, optimism, and executive presence that inspires clients and drives momentum.
This role is ideal for candidates who enjoy combining customer success with sales-driven growth, thrive in an energetic, in-office environment, and are comfortable with proactive outbound engagement
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