Billing Supervisor
About the role
Reporting to the Director, OTC Operations, we are looking for a Billing Supervisor to lead daily billing operations within our Global Finance Services (GFS) shared services organisation. Through Global Finance Services (GFS), we provide high-quality, efficient and compliant finance operations that support our performance worldwide.
You will oversee Billing Specialists and Senior Billing Specialists, ensuring accurate and compliant invoice generation across assigned client portfolios and legal entities while meeting performance criteria and governance requirements. Working closely with the GFS Revenue Accounting & Collections teams and business stakeholders, you will oversee billing quality. You will also resolve complex billing issues and contribute to the effective delivery of the end-to-end Order-to-Cash process.
This is a hybrid working role (2 day per week in office) in our central Manchester office.
Responsibilities
Billing Operations Leadership
- Lead daily billing activities across assigned client portfolios and legal entities.
- Monitor team performance against billing cycle and performance targets.
- Oversee the billing quality review process to ensure invoices are accurate. <
