Posted 2h ago•Austin, in-person
Onboarding Specialist
MiddleOn-site (Austin)Salary undisclosed
Job Description
Role Summary:
Our Onboarding Specialists are responsible for the training and stewardship of new restaurant partners to inKind’s platform. Ensuring a smooth product implementation and configuration helps set our partners up for success. The Onboarding Specialist will learn the restaurant's business goals and teach partners how to utilize inKind in a simple and effective way, acting as the main point of contact for our restaurant partner’s inquiries, issues, and feedback during the launch cycle.
Who You Are:
- Passionate about our mission and can see the value this role brings to us, our restaurant partners, and our customers
- A strong communicator who is able to efficiently work with external stakeholders and internal teams to quickly execute onboarding processes
- An eager and enthusiastic learner who enjoys working within a team
- Adaptive, organized, and eager to learn new technologies and systems
- A natural problem solver and creative thinker
Responsibilities/Essential Functions:
- Coordinate the onboarding and training of Restaurant Partners to inKind’s platform
- Manage personal queue of new
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