Concierge Expert

We’re seeking a Concierge Expert to join our elite lifestyle team in London. This role is made for someone who thrives in fast-paced, high-touch environments and has a talent for making the impossible happen. From sourcing last-minute reservations at Michelin-starred restaurants to securing VIP access or tickets to global events, you’ll be the trusted go-to for our discerning clientele. This is more than a service role, it's about crafting unforgettable moments with creativity, precision, and discretion.

This is not a client-facing role but still requiring a proactive, responsive, and detail-oriented individual who can meet high expectations with discretion and efficiency.

Key Responsibilities

· Handle a wide range of luxury lifestyle requests including fine dining, bespoke travel, exclusive event access, personal shopping, and gifting.

· Manage all client communications with professionalism, via phone, email, and messaging, often liaising directly with Insignia’s PAs and Operations.

· Own client requests from start to finish from research and planning through to seamless execution and follow-up.

· Source premium produ