Onboarding Manager

We are looking for an experienced Onboarding Manager to join our growing team.

This is an excellent opportunity for a detail-oriented professional with a strong background in client onboarding, AML/KYC, Compliance, and operational excellence within the financial services industry. You will be responsible for managing the end-to-end onboarding process, ensuring a seamless client experience while maintaining the highest regulatory and compliance standards.

Key Responsibilities

• Manage the end-to-end client onboarding process, ensuring timely completion in accordance with AML, KYC, CDD, and regulatory requirements.

• Review, verify and manage client documentation in line with internal policies and applicable legal frameworks.

• Act as the key liaison between Onboarding, AML/Compliance, Relationship Managers and other internal stakeholders to ensure an efficient onboarding experience.

• Conduct client due diligence (CDD) reviews and support risk assessments, escalating higher-risk cases where appropriate.

• Monitor onboarding workflows and service levels, proactively identifying bottlenecks and implementing process improvements.

• Develop, maintain and enhance onboarding procedures, documentation and internal guidelines to ensure operational efficiency and regulatory compliance.

• Support onboarding p