Store Operations Manager (GM)

Insomnia Cookies is actively hiring for a Store Operations Manager (GM) for our Charlotte, NC (Downtown) location and we are seeking hospitality focused individuals looking to join a fun, entrepreneurial and rapidly growing company in a role that offers great training & mentorship, professional growth/quick advancement opportunities and achievable sales success!   Check out some of our content vids to learn more! Who We Are! Insomnia Cookies Timeline Core Values   Comp & Sweet Position Perks: ·       a competitive base + monthly bonus compensation package. ·       a $50.00 per month cellphone data plan stipend. ·       excellent comprehensive benefits coverage that includes medical, dental, vision & pet insurance plans. ·       401K with contribution match. ·       2 weeks paid vacation, 2 Insomnia Personal Days of Wellness paid, paid sick leave. ·       Enrollment in our Cookie College learning/training platform. ·       free cookies, awesome swag and so much more!   Job Duties & Position Focus: ·       Hire, coach and develop a diverse part-time hourly staff that includes Shift Leaders, Cookie Crew and Delivery Drivers. ·       Lead service components including stellar food quality, engaging customer service, employee friendliness, and store cleanliness, through the team. ·       Establish a strong culture of excellence that prioritizes cookie quality, customer service, and sales performance, while also supporting personal growth and opportunity for all team members. ·