Creative Operations Manager (12-Month Fixed Term Contract)

This role is vital in ensuring the successful delivery of marketing and creative activity across M&S. Working across multiple campaigns and projects simultaneously, you will be responsible for coordinating timelines, stakeholders, suppliers, budgets and delivery plans to ensure work moves efficiently from brief through to implementation.

Acting as the operational link between Marketing, Creative, Production and external partners, you will provide project management expertise, delivery oversight and proactive issue resolution to ensure campaigns are delivered on time, on budget and to the highest quality standards. It's a fast-paced role where organisation, collaboration and attention to detail make a real difference every day.

Key Responsibilities:

• Manage the end-to-end delivery of marketing and creative projects, ensuring campaigns are delivered on time, within budget and to agreed quality standards.  
• Develop and maintain project plans, critical paths, timelines and status reporting, proactively managing risks, issues and dependencies.
• Coordinate cross-functional teams, suppliers and agency partners to ensure activity remains aligned and delivery milestones are achieved.
• Support the efficient running of creative workflows, maintaining project timelines, governance processes and meeting agendas.
• Ensure campaign assets are delivered accurately, meet brand standards and are fit for pu