Project Manager

The role of this Project Manager on our Waitrose operational team will be taking full ownership of POS and digital screen briefs from briefing through to final delivery. You will manage client relationships, oversee timings and approvals and ensure all deliverables are accurately tracked and delivered within agreed SLAs.  

Key Responsibilities: 

Client Management

• Main client POC for brief owner (specific brief management)
• Ensures client is kept well informed of project status, flagging any concerns and/or challenges
• Provides regular updates to client and Senior Delivery Manager regarding status of projects, delays, challenges and issues
• Liaise with client teams to manage and resolve any related queries.

Project Management

• Project manages brief from brief development, through to production and delivery
• Interrogates briefs and liaises with client to ensure all relevant information is clarified and confirmed before proceeding
• Ensures briefs and deliverables are logged into required systems (Storyteq/Media Centre)/ Monday boards correctly and timely
• Agrees and manages timings with client, creating critical path dates for all campaigns under your management
• Managing the full print production process in line with ITG standards
• Provide administrative excellence in all invoicing, work-in-progress updates, brief