Account Receivable Clerk (Collections)

At Instructure, we believe in the power of people to grow and succeed throughout their lives. Our goal is to amplify that power by creating intuitive products that simplify learning and personal development, facilitate meaningful relationships, and inspire people to go further in their education and careers.
We do this by giving smart, creative, passionate people opportunities to create awesome. And that's where you come in:

Shift Schedule: EMEA Shift (2PM to 11PM GMT+8)

We are hiring a detail-oriented Accounts Receivable Clerk to join our Accounts Receivable (AR) team. This role supports general AR functions, including collections, AR operations, billing support, account reconciliation, and project coordination to help ensure accurate, timely, and compliant financial processes.

About the Job
As part of the AR team, the Accounts Receivable Clerk plays a key role in protecting cash flow, supporting daily AR operations, and maintaining accurate customer accounts. You will work closely with Sales, Finance, Billing, Customer Support, Operations, and internal project stakeholders to resolve collection issues, review account activity, support billing accuracy, monitor customer credit exposure and payment behavior and improve AR workflows.

This position is ideal for someone with ex