Senior Systems Engineer

Full-time, in-office in High Point, North Carolina. Monday through Friday, 8:00 a.m. to 5:00 p.m., with an hour for lunch.

No nights. No weekends. No after-hours on-call rotation. The only rotation is daytime coverage on major holidays, with a spiff for the day, and new engineers join it once they're up to speed.

The Short Version

This is an MSP, and the job covers the full range.

Some weeks you're taking over an environment nobody documented and figuring out what's actually running before you touch it. Some weeks you're replacing a domain controller that's been up since 2014, moving a client into Microsoft 365, or rebuilding a flat network with switches and VLANs. In between, you're the last stop for escalations our Level 2 techs can't close, and you're on the phone with an owner explaining why the thing they want costs what it costs.

We need someone who can do all of it, decide what matters first, and work unsupervised across a client base where every environment does things a little differently.

If that's work you've owned rather than assisted on, keep reading.

The Role

You are the top of our technical escalation path. When our Level 2 techs hit the wall, the ticket comes to you and it stops there.

You also own the complex infrastructure work across our client base: server migrations, network design, firewall and VLAN configuration, Microsoft 365 tenant work, backup and disaster reco