Director, Operational Enablement & Experience
This is a fantastic opportunity to be a part of a rapidly growing, private equity-backed business. We are actively recruiting for a talented Director of Operational Enablement & Experience to join our team of energetic, compassionate professionals. The Director of Operational Enablement & Experience owns the end-to-end nurse onboarding and readiness journey from offer acceptance through “ready-for-productivity” status. This leader is accountable for building a seamless, scalable, and high-quality onboarding infrastructure that ensures every nurse is operationally prepared, fully credentialed, system-enabled, and set up for early success.
This role sits at the intersection of Workforce Operations, Clinical Operations, HR, and Technology, ensuring that all non-clinical onboarding processes - including scheduling, employment setup, licensure, system access, and communication - are executed with precision, speed, and with an exceptional employee experience.
In this role, you will partner directly with the executive leadership team to design and operationalize a best-in-class onboarding engine that reduces time-to-productivity, eliminates friction, and improves early-tenure retention. This position reports directly to the VP of NX (Nursing Experience) Operations.
IntellaTriage’s mission is to improve the lives of