Care Account Manager (Clinical), Europe & West Africa
The Role
Intellect delivers a clinically governed mental health programme to enterprise clients in the mining and resources sector, supporting remote and expatriate workforces. This is not a standard EAP. Cases begin with acute risk assessment on remote sites and run through structured treatment, fitness-for-work assessment and return-to-work clearance, in direct coordination with the client's chaplaincy, medical and people teams.
This role covers the client's United Kingdom operations and a West African project site where the working language is French. It is a combined clinical delivery and case management role: the postholder conducts the assessments, delivers the therapy, writes the reports and owns the case, rather than coordinating a provider network. That design reflects the absence of an established provider network in the West African market at launch, and gives the client a single clinician who knows each case end to end.
Full professional fluency in French and English is a non-negotiable requirement. Welfare calls, clinical assessment, case documentation and client communication in the West African market are conducted in French.
Responsibilities
Clinical assessment and delivery
- Conduct acute risk and welfare assessments for employees referred through the client's escalation pathway, in French or English as required.
- Deliver individual counselling and psychotherapy across the
