Client Success Operations & Roadshow Coordinator
Intellect is one of Asia's fastest-growing mental health and wellbeing companies, helping employers give their people access to coaching, therapy, and proactive care. We work with hundreds of organisations across the region, and our Client Success team is what keeps those relationships healthy, growing, and well-run. We move fast, we build as we go, and we care deeply about getting the details right.
About the role
This is a back-end, operations-heavy role for someone who loves making complex, moving-parts work run smoothly and on time. You will split your time roughly evenly between two things: supporting our Client Success Operations function with the behind-the-scenes work that keeps the CS team running, and owning the end-to-end coordination of our client roadshows across the region.
It is deliberately not a client-facing role. You won't be presenting to customers or running booths yourself. Instead, you'll be the person behind the scenes making sure every roadshow is staffed, stocked, and ready, and that the CS team's operations run like clockwork. If you are highly organised, take real ownership of your work, and get satisfaction from being the reliable person who makes sure nothing slips, you'll do well here.
What you'll do
Roadshow coordination & ownership (~50%)
Our roadshows drive app sign-ups for clients at on-site events across Singapore, Malaysia, Indonesia
