Senior Associate, Business Operations & Strategy
The Role
Intellect is a workplace mental health and EAP provider that is growing quickly across Australia and New Zealand. We're competing for larger enterprise and government contracts, and the operational and strategic workload behind those deals now outstrips the commercial team's capacity.
This role is the ANZ General Manager's right hand. You take ANZ market priorities (a product gap, a compliance requirement, a go-live risk, a new market opportunity) and drive them to a finished outcome across Intellect's regional functions: Product, Operations, Clinical, Legal and Revenue. You do this without the GM chasing each step.
This isn't a sales role and it isn't a tender-writing role. It's the operating and strategy engine that lets the ANZ commercial team spend its time winning and keeping clients. The target: this role helps unlock AUD 1.5M in additional new business for ANZ within 12 months.
What You'll Do
Drive ANZ priorities through regional HQ (core of the role)
- Turn the GM's priorities into clear, structured requests for Product, Ops, Clinical, Legal and Revenue, and track each one to completion.
- Run the ANZ-to-HQ rhythm: a weekly status on open items, with escalation to the GM only when a decision is needed.
- Own a live register of ANZ strategic initiatives showing owner, status, dependency and next action.
- Project-manage the HQ side of new clien
