Posted 1h ago•Falls Church, VA
Deskside Technician - Tier 2
MiddleOn-site (Falls Church)Salary undisclosed
Job Description
DHA - Deskside Technician- Tier 2
Clearance: Active DOD Public Trust
Status: Non-exempt
Location: Falls Church, VA (Onsite)
Responsibilities:
- Daily client interface.
- Representing IntelliDyne and its interests in all client engagements.
- Addressing and correcting any hardware, software or connection issue
- Supporting Desktop and Laptop users and solves problems with Microsoft, Adobe, Roxio and other deployed software.
- Resolving problems through customer education, training and direct assistance.
- Ensuring backup, recover and data restoration from workstations for customers during upgrades or when a problem with the system is diagnosed.
- Responding and correcting formatting for printing and all other peripheral issues as they arise.
- Providing phone and in-person support to users for various syste
Ready to apply? Optimize your CV for this specific jobAI customizes your experience bullets and increases chances to get hired.
