About Intermedia

Are you looking for a company where YOUR VOICE is heard? Where can you MAKE A DIFFERENCE? Do you
THRIVE in a FAST-PACED work environment? Do you wake every morning EXCITED to work with GREAT
PEOPLE and create SUCCESS TOGETHER? Then Intermedia is the place for you.
Intermedia has established itself as a leading provider of cloud communications and collaboration tech that allows
companies to connect better. We have a strong track record of growth, profitability, and creating an environment
where everyone matters. Everyone. While we are fast-paced and admittedly a bit intense, we promise that you won’t
be bored. You will find Intermedia is a place where you can indulge your passion for creating and supporting great
cloud technology. What’s more, we always look to promote from within and have many employees who have been
with us 10, 15, and 20+ years!

Culture at Intermedia is built on teamwork and transparency. We hold each other accountable and always have each other’s back!

While primarily remote, this role requires occasional visits to the Bristol office or London.

Are you ready to make your mark?
 

About the Role 

Intermedia is looking for a Manager, Software Development to join our engineering team.

In this role, you will lead a team of software engineers responsible for building the services and

capabilities that transform product, customer, and generated data into meaningful, actionable

insights. You will be accountable for the team's people, execution, engineering quality, and

delivery while partnering closely with Product, AI/ML, Data, DevOps, and other engineering

teams.

You will help translate our strategy into an executable engineering roadmap,

create an environment where engineers can do their best work, and ensure the team delivers

secure, scalable, reliable solutions that create measurable value for our customers and business.

This role is ideal for an engineering leader who combines strong software development

experience with effective people leadership and is excited about building teams and products in a

rapidly evolving AI environment.

• Lead and develop a team of software engineers.

• Own the team's execution across the software development lifecycle, from requirements

and technical design through development, testing, deployment, and ongoing production

support.

• Partner with Product, AI/ML, Data, and business stakeholders to translate product

strategy and customer needs into clear engineering priorities and deliverables.

• Work with technical leaders and engineers to establish sound architecture and

engineering approaches for scalable backend services, APIs and data processing. 

• Drive predictable delivery by establishing clear priorities, managing dependencies,

identifying risks, and removing obstacles that impact team execution.

• Ensure solutions meet appropriate standards for quality, scalability, reliability,

performance, security, observability, and maintainability.

• Establish and reinforce strong software engineering practices, including code reviews,

automated testing, CI/CD, documentation, monitoring, and production readiness.

• Foster effective collaboration between software engineers, AI/ML engineers, data

engineers, product managers, and other technical teams.
• Ensure that our services are integrated effectively into

production products and customer experiences.

• Monitor team and system performance, identify opportunities for improvement, and drive

continuous improvement in engineering effectiveness and operational reliability.

• Establish clear goals and expectations for team members and provide regular coaching,

feedback, and performance management.

• Support the professional development and career growth of engineers through ongoing

coaching, development planning, and meaningful opportunities to expand their skills.

• Recruit, interview, onboard, and retain high-performing engineering talent.

• Build an inclusive, accountable team culture that encourages ownership, collaboration,

experimentation, and continuous learning.

• Help the team navigate ambiguity and rapidly evolving technologies while maintaining

disciplined engineering and delivery practices.

• Stay current with emerging developments in AI, analytics, data platforms, and software

engineering and help determine where new technologies can meaningfully improve

Intermedia's products or engineering practices.

• Bachelor's degree in Computer Science, Software Engineering, or a related technical

field, or equivalent practical experience.

• 8+ years of professional software development experience, including experience

leading or managing software engineers.

• Demonstrated experience leading engineering teams responsible for developing and

operating production software.

• Strong technical foundation in backend software development, APIs, distributed systems,

cloud architectures, and modern software engineering practices.

• Experience managing software development through the full lifecycle, including

planning, design, development, testing, deployment, and production operations.

• Demonstrated ability to manage priorities, dependencies, risks, and delivery across

complex technical initiatives.

• Experience setting goals, providing feedback, coaching engineers, and supporting

individual performance and career development.

• Experience recruiting, interviewing, and onboarding software engineering talent.

• Ability to partner effectively with Product Management and translate product and

business objectives into engineering plans.

• Strong understanding of software quality, testing, CI/CD, observability, reliability, and

operational excellence.

• Working knowledge of cloud platforms such as AWS or Azure and modern cloud-based

application architectures.

• Strong problem-solving and decision-making skills with the ability to balance technical

quality, delivery speed, customer needs, and business priorities.

• Excellent communication, presentation, and interpersonal skills with the ability to work

effectively across technical and non-technical teams.

• Experience working with Agile development methodologies and frameworks.

We hire, promote, and compensate employees based on their ability to perform their job responsibilities, without
regard to race, color, creed, religion, sex, gender, marital status, national origin, ancestry, age, citizenship, physical
or mental disability, sexual orientation, or any other basis protected by applicable law (collectively referred to in our
Code of Conduct as “Protected Classes”). We do not tolerate employment discrimination in the workplace, and we
are committed to making reasonable accommodations for identified disabilities or other limitations as required by all
applicable laws. We are an equal opportunity employer and value diversity at our company. We do not discriminate
on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or
disability status.