Client Account Executive

Agency:

Omnicom Media

Job Function:

Media

Job Subfunction:

Media Planning and Buying

Job Description:

We're hiring an Account Executive on the giffgaff account. Are you a highly organised team player with a passion for media and campaign delivery? Do you want to work on a fast-growing, purpose-led challenger brand that’s breaking category norms and pushing sustainable media practice? If so, read on.

giffgaff are a B Corp challenger brand that’s breaking category norms, and continues to push for creative, sustainable ways to market. With UK billings of approx. £30m and responsibility for paid media across the full funnel, this account offers real scope to influence how a purpose-led brand shows up in market. Our media approach with giffgaff has already been recognised at Campaign’s Ad Net Zero Awards for Best Practice in Sustainable Media Planning — and we’re only getting started.​

ROLE SUMMARY

As a Client Leadership Executive, you will play a pivotal role in managing and growing client relationships within the agency while briefing and coordinating with specialist teams to ensure campaigns are implemented and tracked effectively and to the highest standard.  This role requires a strategic thinker with strong communication skills, ensuring that client needs are met through innovative media solutions and seamless campaign execution.

This role is ideal for a dynamic professional who thrives in a client-facing environment and is passionate about delivering impactful media strategies.

KEY RESPONSIBILITIES

• Serve as a point of contact for clients, fostering strong relationships and understanding their business goals
• Work closely with internal teams (strategy, media planning, creative and analytics) to develop and execute media strategies that drive client success
• Ensure campaigns are delivered on time, within budget and aligned with client objectives, while proactively addressing any challenges
• Track and measure campaign performance, providing insights and recommendations for optimisation
• Provide regular reports, insights and presentations to clients on key performance indicators (KPIs)
• Stay updated on media trends, emerging platforms and consumer behavior shifts to inform client strategies

Skills and Experience

• You will have a good understanding of media planning, digital marketing or client services.
• You demonstrate problem-solving skills to address issues and make data-driven recommendations.
• You can prioritise tasks and manage multiple projects and deadlines effectively.
• You stay informed about emerging technologies, including AI and are open to exploring how automation and AI tools can enhance creativity, performance and efficiency in media.
• You are comfortable interacting with clients to provide updates, address concerns and manage expectations.
• You stay informed about emerging technologies, including AI and are open to exploring how automation and AI tools can enhance creativity, performance and efficiency in media.





Omnicom’s policy requires employees to work in the office for a minimum of three days a week, unless additional in-office days are directed by their agency or manager. Our objective is to increase this requirement over time, and many of our agencies as well as Omnicom’s corporate group already require five days of in-office attendance.

Omnicom is committed to hiring and developing exceptional talent. We agree that talent is uniquely distributed, and we’re focused on developing inclusive teams that can bring the best solutions to everything we do. We strongly believe that celebrating what makes us different makes us better together. Join us—we look forward to getting to know you. We will process your personal data in accordance with our Recruitment Privacy Notice.

Link to Recruitment Privacy Notice: https://www.omc.com/privacy-notice/